Billing & Collections

Insurance Billing

At OAK Orthopedics, we make every attempt to keep your overall medical expenses to a minimum. The professional fees in our office are carefully examined and are customary for orthopedic surgeons in our area. Our Certified Professional Coders review all exams and procedures to ensure all claims are coded and billed accurately according to government and payer guidelines. Our fees are reviewed annually and are in-line with other orthopedic practices in our state.

We will file your medical claims for you. Please keep in mind that the patient or patient’s guarantor is ultimately responsible for payment of services rendered. We will make every effort to obtain payment from your insurance company but will bill the patient once all efforts have been exhausted.

We ask that you bring a photo ID and your insurance card to every visit. Please alert us if your personal contact or insurance information changes.

Patient Billing and Collections

The cost of operating a large orthopedic practice is significant. Our goal is to provide all patients the care they deserve at a price they can afford. To achieve this goal, it is important that all patients take seriously their responsibility for payment. We strictly enforce our financial policy, however, we do not want any patient to suffer undue financial hardship because of their misfortune. If you are having difficulty with your account, please do not hesitate to call our billing department at (815) 928-8056 to speak with one of our Patient Financial Counselors.

Financial Policy

For your convenience, payments may be made by cash, check, debit, or credit card.